Shipping

Jensen Jewelers will ship your ordered merchandise Standard Insured via UPS. UPS does not deliver to PO Boxes or on Saturday, Sunday or major holidays. You are able to check your order status through your online account. After your order has shipped, you will see a tracking number for your order. If a tracking number is available, you can click the tracking number to view the delivery details. For any questions regarding your UPS delivery please call 1-800-PICK-UPS to speak to a UPS representative, or go to www.ups.com .

Returns

At Jensen Jewelers, we offer a 30 day money-back guarantee, with the exception of special-ordered or custom-made merchandise. All certificates and warranties must be returned with merchandise. All returns must be made within thirty days from shipping date from Jensen Management. To return your merchandise within 30 days of ship date from Jensen Management, please send your package via an insured channel to:

Jensen Management
Attention: Returns
130 2nd Avenue North
Twin Falls, ID 83301

Any orders returned outside of the 30 day guarantee will be returned to sender.

Any questions should be directed to (800) 456-8413.